Warranty

Warranty on Umidigi Phones

Each UMIDIGI purchased from an authorized reseller on Amazon has a warranty from the date of purchase, and usually warranty covers all quality or manufacture related issues. It may be necessary for phones to be sent for testing to uncover any problems.

How to return your UMIDIGI product

UMIDIGI products are sold through official resellers on Amazon.
Any warranty or return should be handled through the company the device was purchased from on Amazon. If you have any questions regarding this please contact the reseller where your UMIDIGI device was bought.

Frequently Asked Questions

What can I return?
You may return most new, unopened items sold and fulfilled by Amazon within 30 days of delivery for a full refund. During the holidays, items shipped by Amazon between November 1st and December 31st can be returned until January 31st.
Learn more about Return Policy
Usually in about 2-3 weeks. Most refunds are fully refunded in 3-5 days after we receive and process your return.
Learn more about Return Estimates
They can only replace the exact item and version you ordered, and you are responsible to return the damaged item within 30 days. If you want to exchange for a different item, you will need to return the item and place a new order.
Learn more about Replacement Policy
For detailed information on return policy see Returns & Refunds
Note: same warranty applies to other products such as IPTV Formuler box, Bluetooth speakers.